Return Timeframe

Return Timeframe

It can take up to 10 business days for us to receive and process your return. Once your return has been processed, your refund can take up to 2-7 business days to appear on your account statement.

  • All refunds will be processed to the credit card of the initial purchase.
  • Original shipping charges are not included in the refunded price.
  • We do not process exchanges. Please return your merchandise for a refund and place a new order to receive an alternate item.

 

Erroneous Returns

We are not responsible for accepting and returning any items that were not purchased on our site. If we receive an Erroneous Return, we will email the address listed on your account to notify you and hold the item for a reasonable period of time not to exceed 30 days. We will require, in our sole discretion, for you to pay a reasonable processing and shipping fee in order to cover the costs of shipping the Erroneous Return (“Return Fee”) back to you. If you do not respond to our email or we do not receive payment of the Return Fee, we will take the position that you no longer want the item and do not wish to have it returned.